Below is a copy of a letter I am sending to High Mountain Hunting Supply located in Wenatchee and Moses Lake, WA. My advice to people is to not do business with this unethical company.
To the Management
On March 1 I purchased a used Glock 26 from your Moses Lake store. During the purchase process the store personal were unable to locate the case and additional magazines that come with the handgun. I was told they “swore” it was around here and they would contact me once it was located. I made a comment about wanting to be sure to get the two extra magazines that the firearm comes with from Glock. I was told that Glock only ships the Generation 4 handguns with two magazines now, not three.
This raised my suspicion as only a few months earlier I purchased a Generation 4 Glock 21 and it came with 3 magazines. Thinking that maybe Glock changed their policy I asked around on some internet forums popular with Glock fans and was told by all that all Glock’s ship with 3 magazines and that Glock had recently sent out memos to all dealers informing them of this and not to short customers on the magazines. Knowing the internet is not always right I followed up with an email to Glock and was informed that all Glock’s come with 3 magazines.
This makes me question the integrity of your company. Could you really not find the case and extra magazines and sold them on the side? If you would short customers on a new purchase why not on a used purchase. As it has been a couple of days with the Moses Lake store having no luck in finding the case and additional magazines I’m writing it off as a lesson learned on my part, the lesson being the lack of integrity with your company. This lesson has taught me not to do further business with your company and to inform all that I can as to the manner in which your company conducts business. If you think I am in error I would welcome speaking with you. My contact information is at the top of this letter.